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June 29 - July 3, 2020 & July 9, 2020

Design thinking: Improving service delivery through SSG

As part of the World Bank's Fragility Forum 2020, DCAF and Protellus are hosting a virtual solutions lab on "Improving Service Delivery Through Security Sector Governance". 

We are using design thinking as a methodology to ensure a people-centered approach to SSG/R with examples of security and justice challenges in Iraq, showing why service delivery is so important through the linkages and operational entry points of conflict prevention and SSG/R.

Our solutions lab aims to bring together a diverse group of practitioners and policy makers from various sectors, stressing a diversity of experiences to enable a dynamic problem-solving process and creating multidisciplinary solutions.

In small groups of five, participants will explore user-centric solutions and develop a practical understanding of how SSG/R contributes to the root causes of conflict and fragility. 


Participatory Group Sessions:                 June 29 - July 3, 2020. 

Livestreamed Plenary final event:          July 9, 2020  |  9:00am EST (3:00pm CEST)

For more information and to register for the Group Sessions visit DCAF's ISSAT team website.